REFUND POLICY

Last Updated: June 3, 2026

At EP Consulting LLC (Elitepickz), we are committed to customer satisfaction while maintaining transparency and fairness. The following terms (this "Policy") apply to all our consulting services (the "Services").

1. Our Refund Policy.
   We do not guarantee refunds of cash under any circumstance. However, we do offer a satisfaction-based guarantee called the Elitepickz Guarantee:

Elitepickz Guarantee: If you are unhappy at any point with your MOST RECENT weekly or monthly purchase, we will offer a full refund of just your MOST RECENT PURCHASE. This does NOT apply to our Lifetime pass, Yearly pass, or to any prior billings.

To be eligible for this guarantee:

• You must submit proof of your original purchase.
• If you have unsubscribed or left the group, your request must be submitted within 5 business days of leaving.

Any other refund requests outside of the Elitepickz Guarantee will be handled on a case-by-case basis and, if approved, may only be issued as credit toward additional company services.

2. No Refunds for Canceled Accounts.
   Refunds or credit cannot be claimed for accounts canceled due to violations of our Terms of Service or community guidelines.

NO PRORATED REFUNDS are provided for cancellations made before the end of a paid subscription period.

3. Prohibited Refund Methods / No Chargebacks.
   You agree not to seek refunds via financial institutions (such as credit card chargebacks or bank disputes). Attempting to circumvent this Policy may result in additional service fees or account termination.
4. Refund Procedure and Review Timeline.
   All Elitepickz Guarantee claims and refund requests must:

• Be submitted to support@elitepickz.com or in our discord support
• Include a detailed explanation and any requested verification documents
• Comply with our Terms of Service

Please allow at least 5 full business days for our Support Team to review your request. If eligible, we will provide a resolution within 1 additional business day.

5. Third-Party Fees.
   Any fees paid to third-party platforms (e.g., Discord, Winible, payment processors) or associated with electronic filing are non-refundable.
6. Policy Changes.
   We reserve the right to modify or update this Refund Policy at any time. Updated versions will be posted on our website with a new "Last Updated" date.
7. Customer Service.
   If you have any questions about this Policy or the Elitepickz Guarantee, contact us at:

EP Consulting, LLC
support@elitepickz.com

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