Here at the EP Consulting LLC. (Elitepickz) we work for your satisfaction. The following terms (this “Policy“) are applicable to all our Consulting services (the “Services”).
1) Our Refund Policy. We do not guarantee any refunds. We may offer a refund on a case-by-case basis, which can be given in credit towards additional company services. If for any reason, you’re not happy with your purchase, please notify our Customer Service. The Customer Service team after looking into your complaint will make an appropriate decision.
a) No refund can be claimed for the service that gets canceled due to a violation of our guidelines and policies.
i) NO PRORATED REFUNDS ARE PROVIDED FOR CANCELLATIONS MADE BEFORE THE END OF THE PAID UP PERIOD.
2) Prohibited Refund Methods/No Chargebacks. Customer expressly agrees to not use any method to circumvent this Refund Policy, including a credit card charge-back. Should Customer attempt to obtain a refund through any financial recovery methods offered by a financial institution, we reserve the right to charge Customer a fee.
3) Refund Procedures and Timing. Please give our Support Team at least 5 full business days to review your request. Refund requests should contain a detailed reason for why you are applying for a refund (in the form of additional credit towards company services). Make sure your request does not contradict our Terms and Conditions or this Policy. Any refunds of additional company services credit will be communicated between our team and the customer. Such approval may be contingent upon customer completing any informational form, as requested by us in certain situations. Once a refund request has been reviewed, our team will decide and let the customer know within one additional business day.
4) Electronic filing and other fees. Electronic filing fees, as well as third-party service fees (including refund product fees) are non-refundable and accrue at the time of the filing.
5) Changes. Please note that Company holds all the rights to change or modify this refund and cancellation policy at any time.
6) Customer Service. If you would like to contact Company concerning any matter relating to this Refund Policy, you may send an email to [support@elitepickz.com].
